ISO (International Organization for Standardization) certification mark is a global federation of national standards bodies. It is an independent non-governmental organization which contains standard bodies from 160 different countries, along with their one standard body representative country. It provides standards in terms of safety, efficiency, safety and the business services.
ISO is successor to ISA ( International Federation of the National Standardizing Associations).
Process of ISO leads when a new establishment or associations or consumer groups make request, to create a new standard. This process includes forming a Technical committee who are the subject matter experts and industry stakeholders as well. This committee conducts 2 rounds for creation of a draft standard then, take a formal vote for second draft, known as Final Draft International Standard (FDIS). After the approval of FDIS, ISO announces and publish this FDIS as an official international standard as certified by The Central Secretariat.
The main objective of ISO Certification is advancement of standardisation in organisation’s technology.
Assists an organization for improvisation of business efficiency
Assists for improvisation of quality of a product
Chances to get Government tenders are more as ISO standards have been accepted throughout the world.
To develop customer satisfaction, standards has been designed
Makes eligible to take part in global market
Helps in growing the image of brand and increases the credibility in market
Improves the performance of employees
Improvisation in business control
Step 1 : there must be a contract between applicant and registrar which comprises rights & obligations of both parties, also includes issues relating liability and confidentiality.
Step 2 : ISO Auditor will check policy manuals, documents related to polices and procedures of organisation. ISO Auditor will get help from the review results of existing work to identify the requirements which are needed in ISO standards.
Step 3 : after the discussion on existence of gaps in organisation, An Action plan must be prepared to eliminate these gaps.
Step 4 : ISO auditor will audit all the changes made in organisation. Then they will find non-conformities, if there exists any. And divide them into two – major and minor. All non-conformities must be accessed by applicant carefully and modify them accordingly.
Step 5 : ISO Auditor will do final auditing after the required changes has been done in organisation. The auditor will view whether non-conformities have been eliminated, are they according to ISO quality standards. If he gets satisfied, he will prepare the final report and the same to registrar.
Step 6 : after the labelling of all non-conformities, all these details has to be mentioned in ISO audit report. ISO certification is issues by Registrar.
Step 7 : Surveillance Audit is conducted to maintain the good quality standards of ISO, by the organisation. This has to be conducted timely.
For completion of whole process of ISO certification depends on the type of organisation involved but in general, it takes 6 to 8 months for small organisations. It takes about 8 to 12 months for medium organisations and for large organisation time may be taken of about 12 to 15 months.
Cost for certification of ISO varies from one organization to another. The parameters which decide cost for certification are :
Number of employees
Complications in management system
Risk associated with services provided by organisation
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