ZED- Zero Defect Zero effect  is an integrated and inclusive certification scheme which accounts to production, quality, pollution, energy efficient, economical status, human resources and technology which includes design and Intellectual Property Rights in products and process both.

For the benefit of Micro Small and Medium Enterprises (MSMEs), Financial support to MSMEs in ZED Certification Schemes has been introduced by The Ministry of Micro Small and Medium Enterprises of Government of India.

This certification scheme is for all the sectors of manufacturing industries. Main focus of ZED scheme will be on MSME and small business groups. It will takes care of quality and ecological needs of customers worldwide, society, employees, partners, investors and regulators.

ZED certification is not mandatory, it is a voluntary scheme which provides a way to compete globally.

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  • Mission

    ZED schemes focuses on development of Indian industry and leads it to a position of distinction throughout the world’s market and grasp India’s emergence as the supplier worldwide by “Made in India” mark.


    For advancement and implementation of ZED culture in India on this basis of

    Zero Defect principle  : This principle basically focuses on customer.

    • Zero non-compliance

    • Zero waste

    Zero Effect principle  : This principle focuses on society.

    • Zero pollution which includes air pollution, liquid discharge and solid waste

    • Zero wastage of natural resources

  • Objectives
    • Promotion of quality tools and energy efficient manufacturing

    • To develop an ecosystem for Zero defect manufacturing in MSME

    • Encourage MSME to manufacture the good quality products

    • Manufacture on the basis of principle of Zero defect production and does not have an impact on environment

    • Support the Made In India campaign

    • For growth of professionals in manufacturing and certification of ZED

    • To create awareness on ZED model

  • Eco system

    The ecosystem of ZED has energetic system and processes which are expected to play a specific role in future.

    It has been obligatory for the ecosystem of ZED to collaborate for cooperative agreements, knowledge sharing  and distribution of information to foreign investors.

    The ZED model is made to achieve public attainment, policy intervention, participation in Public & Private agenda settings, introduce changes within the society and provide facility for public argumentation.

  • Advantages
    • Award Reward system on performance basis

    • Motivation and encouragement to MSMEs

    • Publicity of high performance of MSMEs

    • Success stories

    • Basis to International standards

    • Recognition of MSME for international investors who seeks investment in India

    • Chain of suppliers on national, international level

    • Increase in environmental consciousness and social benefits as well

    • ZEE mark which made MSME to be seen as company

    • There may be some other benefits which are provided by Government

  • Assessment Criteria

    In general, there  are 50 parameters for the assessment of MSMEs.

    • Applicant has to fulfil the 20 essential parameters and ten other parameters. Therefore, MSMEs are to be assessed on a minimum no. of 30 parameters.

    • MSMEs may ask ZED for rating on parameters more than 30, it depends on the system available at MSME.

    • Every parameter consists of 5 levels

    • Basis of the rating is weighted average level.

    • The company is motivated and trained to achieve a higher level for parameters and therefore, promote itself in maturity model.

  • Parameters

    The MSMEs are assessed on a particular number of parameters only. These parameters includes :

    • Capability of manufacturing and designing

    • Assurance systems for quality, safety and environment

    • System consists of people development and engagement

    • Legal compliances which include hygienic factors

    • Learning and improvement system

    • Systems for the measurement and standardization of quality and environment

    At operational level, parameters are :

    • Facilitators for product quality

    • Coordinators for emission, effluent and waste disposal activities

    • Resource management facilitators

    • Outcomes

  • Process of ZED

    Step 1 : registration must be done online. For this MSME must have a working email id and mobile number to start the registration process.

    Step 2 : self-assessment is also done online. Here MSME may be asked some relevant questions.

    Step 3 : Desktop assessment. In this Quality Council of India evaluate the answers which were submitted by MSME

    Step 4 : assessment of site which may also include additional defence assessment. It may take 4 man days

    Step 5 : ZED rating and certification which may also include additional defence rating

    Step 6 : gap analysis and hand holding. This hand holding process may take 6 months.

    Step 7 : Re-assessment must be done

    After the evaluations, final rating has to be provided to MSME which is valid for the period of four years only. Certificate needs to be renewed after the expiry of 4 years.

  • Activities performed under ZED
    • Awareness

    • Training & certification

    • Gap analysis & hand holding

    • International bench-marking

    • Assessment & rating

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